A: Notarization verifies your identity and signature on a document within the United States. An apostille is an additional certification that authenticates the notary's signature for international use. Think of notarization as the first step, and the apostille as the "international stamp of approval" that makes your document legally recognized abroad.

A: Countries that signed the Hague Convention (like Spain, France, Germany, UK, Australia) accept apostilles directly. Non-Hague countries (like China, Vietnam, UAE) require additional embassy legalization after the apostille. We provide country-specific guidance during your consultation to ensure your documents meet the exact requirements.

A: No. Official government documents (birth certificates, marriage certificates, court documents) issued by Florida agencies can go directly for apostille. Personal documents (powers of attorney, affidavits, contracts) must be notarized first. We'll review your specific documents and guide you through the exact requirements.

A: Processing times vary by service level: Standard Mobile Service (5-10 business days), Priority Service (4-5 days), and Rush Service (2 business days). Federal apostilles take approximately 10 business days. These timeframes begin once we submit your documents to the appropriate government office.

A: No, we can only process Florida state apostilles through the Florida Secretary of State. Documents issued in other states must be apostilled in their state of origin. However, if you have a document notarized in Florida, we can apostille that notarization regardless of where the original document was created.

A: Our mobile service is all-inclusive: travel to your location, 30-minute consultation, document review, notarization (if needed), state filing fees, courier service to Tallahassee, processing coordination, and status updates. The only additional costs are optional courier return delivery or after-hours service fees.

A: No, we are a mobile-only service and do not accept mail-in documents. All document exchanges happen through coordinated meetings at public locations or our mobile visits to your location. This ensures document security and allows us to provide personalized consultation for your specific international requirements.

A: We accept cash, credit/debit cards, Apple Pay, and Zelle. Premium services (Standard, Priority, Rush, Federal Mobile) require a 50% deposit to begin, with the balance due upon completion. Budget packages require full payment upfront. We provide clear invoicing and payment confirmations for all transactions.

A: While rejections are rare with our experienced handling, if issues arise, we immediately contact you with solutions. Common delays include incomplete notarizations or incorrect document formatting. We fix these issues at no additional charge and resubmit immediately. Our real-time tracking ensures you're informed of any status changes.

A: Yes, through our Federal Apostille service, we can handle the first step (U.S. State Department authentication) for non-Hague countries. However, the final embassy legalization step must be completed directly with the specific country's embassy or consulate. We provide detailed guidance on embassy requirements and can recommend trusted embassy services when needed.